February 13, 2018

EDAS Service Expert (M/F)

Report directly to the Customer & Data Services Manager, the EDAS Service Expert is Responsible for the EDAS (EGNOS Data Access Service) services provision including the daily operation and maintenance and the evolution of the EDAS system and services.

EDAS Service Expert’s main responsibilities:

The EDAS services management:

• Operation and maintenance of EDAS

• Evolution of the EDAS system and services 

• Maintenance of EDAS operational baseline

• Management and supervision of EDAS subcontractors

• EDAS services performance monitoring and reporting

• EDAS service engineering:

o Supporting to the Second Level maintenance

o Management and analysis of non-conformances

o Contribution to the EDAS service evolution plan managed by the GSA

• Monitor the implementation status of EDAS based services and applications

• Support to promotion activities related to the EDAS service

• Support to EDAS-related questions arrived to the EGNOS Helpdesk

• Provision of inputs to the corresponding EDAS-related baseline documentation (e.g. EDAS Service Definition Document, EDAS Service Implementation Roadmap, Monthly Performance Reports…) 


Generic Skills:

• Good communication and negotiation skills

• Strong autonomy 

• Ability to assume responsibilities

• Shows initiative and is able to synthesize

• Team player spirit

• High level of English (B1-B2) - CECRL

Specific Skills:

• Knowledge of GNSS data streaming (formats/protocols) services/applications and experience in customer interfaces

• A sound knowledge in services operation and maintenance  including system engineering skills

• User and customer oriented

• Deep knowledge of EGNOS Services and in particular EDAS

• Good knowledge of DGNSS/RTK

Job features:

Experience of at least 7 years in space or aeronautical domains and at least 2 years in data services and complex systems.

Engineering degree or equivalent.

Experience in projects in an international context (European).

Available for travels, mainly in Europe

Please send your application file only by e-mail to the following address: 

Job Location: Torrejón de Ardoz, Madrid (Spain)

Type of contract: Full time/ Permanent Contract 

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