Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).

ESSP Corporate Video: https://www.youtube.com/watch?v=u_FKtcaN8YE 

ESSP Website career: https://www.essp-sas.eu/human-resources/careers/

We are looking for a Network Operations Engineer who will be in charge of EWAN (EGNOS Wide Area Network) technical expertise. For these activities, we are looking for someone with at least 3 years’ experience in the management of a Wide Area Network (international preferably), with a very good level of English (minimum B2).

Your main responsibilities/activities will be:

The performance and anomalies analysis related to the network subsystem:

- Detect and analyse, on a daily basis abnormal events (ex: network interruptions) on the EWAN subsystems and provide the associated support; raise and follow the incidents to the Telecom provider,
- Participate to the weekly meetings where incidents are discussed with the Telecom provider,
- Provide support for the follow-up of the KPI required (contract obligations); participate to the monthly contractual meeting with the Telecom provider,
- Deliver the network events synthesis for the monthly reports required by the customer, namely the System Performance Report,
- Analyse the anomalies detected on the EWAN subsystem or on other subsystems where network issues are suspected; follow-up their correction in line with the anomaly process.

Support Operations:

- Support the Operations team for the scheduling of network maintenances; participate to the weekly JOS (“Joint Operations Schedule”) reviews. Interface with the Telecom provider to ensure the proper implementation of the decisions taken,
- Support the Operations team for the maintenance of EWAN operational procedures (updates analysis, execution and validations of updates),
- Provide guidance to the MCC Operators and the Hosting Entities in case of problems when executing operational procedures.

Manage some of the network obsolescence projects:

- For some network obsolescence topics, ensure the project management from its definition until its implementation,
- Produce the Design Definition and Validation Plan associated to the network modification; schedule and lead all the meetings of the project; define with the Telecom Operator the deliverables needed,
- Coordinate the project with the different ESSP teams impacted by the network modification.

Maintain the tools used for the daily analysis of EWAN performances:

- Raise the anomalies observed on the tools used for the daily performance analysis,
- Propose evolutions in view of improving the EWAN performance analysis follow-up.

Profile:

- General knowledge of each layer of the OSI model (Open Systems Interconnection)
- Good knowledge of the following protocols: Ethernet, MPLS, SDH, TCP, UDP, SNMP, FTP
- Good knowledge of satellite communications systems
- Knowledge of Switch/Routers/Firewalls Cisco CLI environment (Command Line Interface)
- Programming languages: Python, Shell
- Network tools: Wireshark, HP OpenView
- Initiative and synthesis spirit
- Capability to assume responsibilities
- Team player spirit
- Skills in Microsoft software suites (MSOffice, MSProject, etc.)
- High English level (B2) – CEFR
- Grafana and InfluxDB knowledge would be appreciated

Job Requirements:

Engineering degree in Telecom or equivalent
Available for punctual travels mainly in Europe
Subject to constraints of minimum presence during normal vacation periods (July/August, Christmas, February, Easter).
Subject to on-call duty during weekends and bank holidays (nights not concerned)

Please send your application file only by e-mail to the following address: recrut@essp-sas.eu

Job Location: Toulouse (France)

Type of Contract: Full time - Permanent Contract

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ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.