service adoption expert
May 06, 2020

Service Adoption Expert (F/M)

ESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS. 

ESSP Corporate Video 

The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and integrity within safety-of-life services context such as public transportation.

ESSP Website

ESSP recruits an:

Service Adoption Expert (F/M)

In charge of the definition and implementation of the EGNOS adoption actions in support to the Customer in the frame of the “EGNOS Multimodal Adoption Plan”. In charge of the implementation of EGNOS promotion activities in support to the Customer and in coordination with the ESSP Communication Officer.

The Service Adoption Expert is responsible for:

- Supporting the Customer in the implementation of the “EGNOS Multimodal Adoption Plan”:

o Providing inputs to the “EGNOS Multimodal Adoption Plan”,

o Implementing specific adoption actions delegated at the beginning of each year by the Customer,

o Reporting on a regular basis on the implementation of the actions.

- Supporting the definition of technical and promotion tools to foster EGNOS adoption in the frame of the “EGNOS Multimodal Adoption Plan”,

- Supporting the implementation and reporting of promotion actions defined by the Customer on a yearly basis,

- Supporting definition and implementation of the Users Proactive Monitoring:

o Monitoring EGNOS services performance versus user’s expectations,

o Monitoring the progress on EGNOS Multimodal Adoption.

- Contributing to the EGNOS Bulletin.


Generic Skills:

 Good communication and negotiation skills

 Strong autonomy

 Ability to assume responsibilities

 Shows initiative and is able to synthesize

 Team player spirit

 High level of English (B2- C1) – CEFR

Specific Skills:

 Marketing oriented

 Customer and user oriented

 Deep knowledge of EGNOS Services and applications

Job Requirements

Available for regular travels, especially in Europe

Experience of at least 5 years in Performance Based Navigation, in specific GNSS application domains, market and user oriented

Engineering degree or equivalent

Experience in projects in an international context (European)

Please send your application file only by e-mail to the following address:

Job Location: Torrejón de Ardoz, Madrid (Spain)

Type of Contract: Full time/ Permanent contract

PDF: Download

ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.